Please allow 5 business days for your item to ship.
Each piece is carefully packed to make sure your hand made piece arrives safely. When possible, post consumer waste (such as other shipping boxes and peanuts) is used to make this planet greener.
SHOP LOCAL. If you live near Ridgefield, CT and would like to pick up your pieces in person, type the code PICKUP. Arrange ahead for a date and time. Bonus, you get to meet the artist!
INTERNATIONAL: I will ship international so please email me your location and desired products so I can estimate the best shipping costs.
RETURNS & EXCHANGES:
At this time, Rockwater Pottery does not accept returns. Feel confident in your purchase however, because each item is carefully inspected for flaws before it is put up for sale. If you believe your piece was overlooked or defective, please contact me to discuss a return or exchange.
Please be open to the beauty of hand made pottery as each item may have variations which may fluctuate from piece to piece. The old time artistry of wheel thrown pieces may exhibit marks, imperfections, or irregularities. These however will not interfere with the function of the piece and contribute to uniqueness and individuality of your pottery.
In the event your piece arrives damaged, please take photographs immediately and contact me so I can arrange for a new piece to be sent out.
Rockwater Pottery strives to bring happiness to its owner. Please contact with any questions, comments or concerns you may have.
PEACE. LOVE. POTS